JG

Juliana Gigante

Ireland

Reviews

Review of Cuco Coffee

Review of Pandora IE


Rated 1 out of 5 stars

order arrived wrong

Unfortunately my order arrived wrong and I was very disappointed.

23 June 2025

Reply from Pandora IE

Hi Juliana,

Please accept our sincere apology for the error the online team made regarding your recent order. We pride ourselves in great customer service, therefore we’d like to make things right. Our Customer Service Team will reach out to you via email to resolve this issue.

Best,
Pandora

Review of Trip.com


Rated 1 out of 5 stars

My boyfriend and I bought tickets from…

My boyfriend and I bought tickets from Bodrum to Istanbul. On the day of departure, I checked in, went through security, and when it was time to board, the airline informed us that our tickets had been canceled by Trip.com and that we could not board. It was humiliating. They put us outside the airline we were boarding from and told us that they could not help us because I had bought the ticket through Trip.com. Trip.com did not provide any assistance, did not refund us, and said that our tickets were not canceled. It was the worst experience we have had with Trip.com. I do not recommend them.

26 June 2024

Reply from Trip.com

Dear Juliana,

Thank you for your feedback. We have made attempts to contact you, but we have not heard back from you.

We strive to provide outstanding service by listening to our customers' feedback and working out the best solution in every situation. If you have any doubts or questions, please feel free to contact us at any time for further assistance. Thank you!

Best regards,

Morgan
Trip.com