AM

amy

United States

Reviews

Review of PUFFIT


Rated 5 out of 5 stars

I was pleasantly surprised by this…

I was pleasantly surprised by this purchase. After seeing the ad so many times on Facebook (I'm generally suspicious of Facebook ad clothes) I caved and purchased the leopard print fleece lined version. As soon as I saw it was being shipped from China, though marketed as Puffit-London, I was like, yep, I got got. Shipping took awhile, but when I got it, I was pleasantly surprised. The quality matches the price point. I ordered 2 more in different styles and patterns.

12 August 2026
Unprompted review

Reply from PUFFIT

Hi Amy,
Thank you so much for your wonderful review!
We’re so happy to hear that you decided to give PUFFIT a try and that your leopard print fleece-lined jacket pleasantly surprised you! We completely understand that ordering clothing from social media ads can sometimes feel uncertain, and we’re delighted that your experience with our product exceeded your expectations.
We’d also like to clarify that PUFFIT is indeed a UK company. To ensure faster and more efficient delivery for our customers worldwide, we operate with warehouses in different locations, including the United States, United Kingdom, China and Germany. Depending on product availability, we select the most suitable warehouse to fulfil each order and help ensure customers receive their items as quickly as possible.
It’s wonderful to know that you’re happy with the quality and have already returned to order two more jackets in different styles and patterns — that truly means a lot to us!
Thank you again for choosing PUFFIT and for sharing your honest experience. We hope all your PUFFIT jackets continue to bring you comfort, style and confidence!
Best regards,
PUFFIT Customer Support Team

Review of The RealReal


Rated 4 out of 5 stars

Not impressed with shipping

Ordered two pairs of shoes... I'm happy with them both, but it was weird they didn't come in the box. Didn't expect that. Just thrown into a dust bag with a single wadded up piece of tissue paper banging around in the shipping box. Kind of ghetto.

7 March 2024