Terrible customer support, they charge an amount for an unsolicited service.
I received an Apple charge of 35 PLN that I did not authorize, but Apple insists it’s a subscription, even though I never activated it. The worst part is that I cannot access my account: the system keeps asking for the card security code, then a phone number, and finally it just shows an error.
I called Apple support and the only “solution” they offered was to cancel the subscription, but they refused to delete my account. They told me I had to do it myself, even though I cannot access it.