Tony Fitz

Based in southern Ireland. I ordered on a Sunday night and parts (noted as 24hr dispatch) arrived Tuesday around noon. The feature of whether an item is in stock/24hr dispatch or will be a few days or stock due is extremely helpful. I was able to make my club run because I got the parts quickly. Excellent service.
I once forgot to order a part and was able to add the item due to staff being helpful. Nice to deal with such flexibility and helpful staff.

Have used this service twice and it has been great. Frequent updates for any items not in stock and I even was able to add an item retrospectively. All packaged well/carefully and delivery to Ireland was as estimated (about 3-4 business days after items that weren't in stock had arrived).

Great customer service from Kelly!

Kelly was dealing with me by email and was excellent. I had issues with the sticky 3M pads peeling after warm weather and so suction cups were the best solution.
A couple of emails later with Kelly, who was great to respond, and I was forwarded the suction cup by post without any extra charge!
I would highly recommend the customer service received from Kelly.
For anyone purchasing the dashcams new, I would recommend the suction cups as they can be reattached to the windscreen if they lose suction.

Thank you Nextbase!

Would avoid.
No delivery of product ordered end of July (Karakal Hotzone 120 strings). In the end after about 2 months of back and forth and being told to wait until a certain date, turns out product is not available. Asked how I would like to do to proceed. Said, please cancel and reimburse. Cancelled instantly, but never reimbursed or stated I would be reimbursed.
Sent 2 or 3 emails asking when I would be reimbursed over a couple of weeks.
Eventually reimbursed about 18days after I'd asked to cancel the order and be reimbursed, but never actually received any response.
1 star because the communciation had been relatively good initially.
A second star because I did actually get reimbursed which is more than some places do (even though it's illegal not to!)
Minus 3 stars for not providing the product, ignoring emails and wasting so much of my time trying to get reimbursed. Ordered in July, it's October now and I still have to source the product elsewhere. Poor service/experience overall.