customer

Made it incredibly easy to cancel subscription when I already had enough. None of the past run around experiences I had with other companies. Well done.

Hotel didn’t have my reservation. Hard to get a number to reach customer service, but they couldn’t help me and said someone would get back to me in 35mins which was useless because it was already late and I needed a place to sleep. I never heard from them again. Avoid this company.

Here is what I submitted to the company along with a cancellation. They didn't respond and instead kept scheduling sessions and charging me. They are a nightmare. Stay away. This has been one of the most distressing customer service experiences I’ve ever had. I’ve called your company at least ten times regarding the use of harmful traps on my property — specifically snap traps and large open glue traps. Despite leaving multiple messages, I have yet to receive a single call back from a manager.
The situation escalated when my small dog became stuck in one of the glue traps and, in a panic, chewed himself free, spreading glue everywhere in the process. This was not only traumatic for my pet and our family, it was also extremely dangerous and entirely unacceptable.

These types of traps pose a serious threat to pets and should never have been used without a clear warning or alternative solution provided. The lack of accountability and follow-up from your team only adds to the concern.

Unless this matter is addressed immediately — with a full explanation, a refund, and assurance that appropriate action will be taken — I will be sharing a detailed review of this experience on every relevant platform and considering filing a formal claim against your company.

I hope you will take this opportunity to respond with the urgency, responsibility, and care that this situation demands.

Great follow up and support with a great product.

Much less expensive than other sites. Thank you!