customer

I would give 5 stars for quality at least 30% of products. BUT WHEN IT COMES TO PURCHASE FROM OFFICIAL WEBSITE BE AWARE, DISCOUNTS AND LOYALTY CUPONS ARE FAKE. CLARINS CLAIMS FREE DELIVERY OVER 50EUR, AS SOON AS YOU APPLY CUPON YOU GET 6 EUR SHIPPING AND 10 EUR TAX ON TOP. OR ANOTHER EXAMPLE PRODUCT PRICE IS 21 EUR AFTER APPLYING 15% DISCOUNT PRICE BECOMES 28 EUR. IT'S A JOKE!!!!

Customer service.
I would like to thank Linn from customer service who are obsalutely amazing 👏 Outstanding customer care!
After visiting shop wich is hit and miss with their staff, I was abit upset and reported the issue. Amazing customer care, politeness and resolution of the issue made my day. I would highly advise not to judge Rituals by some sales assistant attitudes, it is amazing products and amazing company with excellent customer care! 🩷

First of all would like to outline no claims bonus, its only 6 years max. Doesn't matter if you never did claims 12 + years....
Second when something goes wrong its nearly impossible to reach out. Break down assistance...aprox 15 min on the phone and lady still didn't got my location? Is it a joke?! Treated it like casual car wouldn't start at the driveway and I can go home and chillax with cup of coffee while waiting on a tow truck while I did explained that it is EMERGENCY SITUATION AND IM STUCK ON THE FAST LANE OF THE MOTORWAY WITH A MINOR IN THE CAR! Cars engine shut on the speed on the fast lane blocking steering... I was lucky to avoid accident... The agent who was answering the break down assistance was the worst I ever had to deal. And luckily enough after aprox 15 min wasted on useless conversations when I have a bit calmed down from a shock I figured out that have to call local Garda for help. Garda was the only one who really helped and rescued us. Break down assistance rang me 3 hours later not even knowing my location and asking for directions. Is it a joke? Was it expected for me to stay in the car with minor for 3 hours on a busy motorway in fear that someone can crash in us?
Okay car was finally towed. Next few days I was trying to call insurance to find out what is my options because car's engine blew up. 20-30min on the phone waititing multiple times and no answer. Send email, its been a week no reply. Just shocking!!!

Mobile internet is down all morning, no chance to contact as in chat answering BOT not an agent, and bots favorite expression ,,i can't understand,,

Seems like a scam. Got card as a present. Set up account, can see balance, as soon as trying to swap for a e-card of the shop receiving email that its been swapped but as soon as trying to open e-card it's not generated. It's been a week and customer care still haven't resolved the issue.

Hi Tim, please check emails 4-7 days ago with Ellie, ongoing issue with card that never was resolved.

Scam! Don't waste your money. Money paid. Label created, 3 weeks item still not sent, customer care refuses refund and can't provide the date when item will be sent.

Purchased 10 days ago, still wasn't shipped

Online shopping with DID, company promise 2-5 days delivery but meanwhile hasn't even sent purchased item after 4 days! Item purchased in the morning on the 25th! Today is 28th and its not DPD it's an post tracking number was provided and status is ,, An post has not received your item yet!" What a speed of the service!!!

Awful, seems like a scam. I have paid for item, I have paid for delivery, I have paid for customs, 17 eur for a item 45 eur worth that end up 70 eur in total, parcel arrived but item was not in it, just an empty small box. Contacted shop, they didn't took responsibility on what happened, no refund!

IF YOU ARE PARENT WITH THE BABY/KID AVOID Cornelscourt Dunnestores!!!
Bravo management, obsalute discrimination towards children!!! In all huge carpark there WAS few designated family spaces with the sign. Management have hired security guard to don't allow parents with kids to park on them over the Xmas, Apparently its only for disable people from now on. Its obsalute DISCRIMINATION!!! Management couldn't reserve any other spaces for disable people in huge carpark that can handle few thousand cars, but to take baby spaces! And its not only that, security haven't chased BMW x5 2025 with no disability sign driven by male and didn't asked to move. But seen vulnerable woman with kids just jumped on her feeling superior in a rude way requesting to leave. Crying kids from the tone security spoke, upset mother.... no other carpark spaces available.... had to leave with no shopping....

Impossible to find email on site to contact customer care. Chat with bot was useless. I have video record of delivery driver dropping NOT MINE parcel to my door, taking picture as delivered, and MY PARCEL IS MISSING! AWFUL SERVICE AND NO ONE TO COMPLAIN!!!!

Horrifying customer care. Awful delivery! Parcel was not handed but dumped and went missing, causing financial loss around 150 euro! Customer care ignorant and didn't provide proof of loss!

Shame on the pharmacy selling 3 month supply newborn product that will be out of date in 2 weeks!!! I will never ever purchase from Irish Pharmacy and will never recommend it, lost money as i was tricked and purchased 3 packs for 3 months supply probiotics that going in to the bin as date best before November 2025 wich is in 2 weeks!

Excellent, super fast delivery. Nice clothes

Nice items, quick delivery

I would like to say THANK YOU !!! To a male sales assistant (sorry don't know name, id say over 45''s with beard and THANK YOU!!! To a shops owner!
I have been in multiple shops but couldn't made up my mind about what stroller to buy. No other shop made me feel so welcome and valued as a customer. The task was to find stroller big in size, as high as possible from the ground, easy to fold. Most of the shops advised Bogaboo dragonfly or fox 5. Honestly I hated the looks and they weren't as high. Male sales assistant carefully listened to my needs and advise Vista or ICANDY as it had extentions, I left the shop to make a bit research, few days later I came back to purchase ICANDY bundle but wasn't sure about the color. I was welcomed to the shop by the owner, he even held the doors for me. We had a chat about bundles.... Honestly comming to the shop I was thinking about getting cookie or biscotti color, but have purchased pecan with professional help. Again, thanks a million to the owner as promised order has arrived next day, im obsalutely delighted that I have purchased pecan, so rich color and looks so luxury and expensive. Im so happy with purchase no words to describe!!!

Very rude staff member. Very unpleasant experience, I came to the shop looking for advice and to buy a stroller, seems I have disturbed 2 shop assistants chatting to each other, as one female flew down to me and made me feel so unwanted and uncomfortable in the shop. I have asked her can she suggest parent facing stroller that easy to fold as im driving. The answers were pretty rude. We don't have strollers that would feet your car! (Excuse me, you're never bothered to ask what im driving, my jeep is huge!) We don't have any models that parent facing ( it was at least 2 on the floor) when I have approached bogaboo parent facing model sales assistant shouted out ,,,IT'S TOO EXPENSIVE FOR YOU,,
That was the last point of my patience for that rudeness! Little that she knew that stroller that i came in with my child in her shop was a double price of what was on the floor, but it's heavy for me and uncomfortable to fold, that's why i was looking for something else.
Question where management is looking that staff members are so untrained and so rude?!!!

Polish woman with blonde hair presume manager rude as a hell. She raised her voice and started argument in front of the infant. Price on the safety gate didn't matched and she tried to over charge, when I showed her original price she tried to grab my mobile phone from me. Safety gate on the sale 17.99 sept 4 till sept 22

I will never order home delivery from Beacon dunnes again!
All items were carefully selected for disposal and sold as regular prices. Great business, Bravo! I'm paying for delivery, groceries and for bins to dispose rotten meats and vegetables. Honestly meats were 2 days just before going off but obviously kept without the fridge and went rotten before that. Same story with fresh vegetables. Mineral water was replaced for different brand, and potatoes were green in color obviously kept on the sunlight that is a danger of poisoning! Carrots and courgettes arrived with a mound and rotten inside. Shock.... where is a health and safety inspection for that shop???????

Awful!
It has happened multiple times before, but this time is too annoying!!! I was expecting 5 parcels on a Friday, nother parcel on Monday and on Wednesday. So obviously driver has decided not to drop by on Friday, there was no one calling belly or knocking doors, no one tried to reach me out on a mob. As soon as I got failed delivery notification, I was out on the street. Driver was climing that attempted deliver at **:22 and I was out checking for a driver at **:25 there's no chance that driver would reverce his van and drove off within 3 minutes! Checked CCTV no sign of the van or driver! Called UPS directly, assistant promised to contact depo and to arrange delivery today. No sign of delivery, no updates! I have sent email to UPS but again no reply!
In reply to UPS on trust pilot.
Case No C-0314601656 no reply!
Case No #5600647 no reply!
Nothing still delivered, just status has changed from attempted to deliver 25 for on its way! REDICULOUS!!!!