Charlie McLaughlin

WARNING!!! If you think you've buying fresh fish... think again. This is how it works. The fish is picked up Monday morning from Sydney fish markets. It's then driven to Canberra, Belconnen and Woden Monday afternoon. If it's put straight out, it may be fresh. However, all the other fish on show that is not sold but sits under the ice all day and slowly thawing and if it is not sold is refrozen and kept being put on sale until sold. So thawing, refrozen, thawing, refrozen etc. The next batch of fresh fish arrives Friday afternoon. Again, the same process. So, depending on what day you buy your fish it could be 3, 4 or 5 days old. Thawed, refrozen etc. It is not fresh and you're risking food poisoning. There is only 2 deliveries every week and both in the afternoon. Even those deliveries are not guaranteed to be put on sale upon arrival. They could be Thawed and refrozen. Being under ice, doesn't keep them frozen all day. What's not sold is put in the freezer and placed under lights and ice again. If you've been sick after eating fish from here, you'll know why. If not, it's only a matter of time.

WARNING!!!!!
DO NOT, I REPEAT DO NOT INVEST YOUR MONEY WITH THIS LOT. 1st up, they sent me 2 account numbers. I registered with one then they tell it's closed. I didn't close it. The 2nd one, which was supposed to be the actual one wouldn't register. My job put in over $100... it's nowhere to be seen. They've stolen it. The admin sucks. They talk over the top of you. They put in my birthdate wrong and to change it I've got to print out paper work, run around finding someone to verify that it's me, get and declare a stat dec. Really, they're full of shit. Don't trust your money with them.

Horrific, disgusting service!
I was booked in this morning for 2 new tires and 3 puncture repairs at the Belconnen branch at 07:45. I arrived at 07:30 and parked by the unopened roller doors. I was well aware it didn't open until 07:45. I always arrive a little early no matter what's happening. Some clown there came charging out and rudely told me to park in the parking lot and they'll come and get the keys and car when they're ready. I said, "It's ok, do what you need to do to open, I'll move the car and wait in the little lounge area. This is Canberra and cold. He said that I couldn't wait in there just stay in your car. Well, I did that. As I was waiting and watching them getting the things ready, other customers arrived after me. I watched as they were allowed inside the store and handing in log books or whatever. Then, the tire changers, despite me being the 1st there, came and got another person's car. At this point I had heard and seen enough. So, I went to the auto shop behind them to get a quote on a service. Finally, at about 08:00, a tire fitter entered the auto shop asking me for my key. I told him to forget it. That 1st guy was obnoxious and rude to me so I'm going to another tire place. I left and went half a k up the road to Tyrepower. They were fantastic and really knew customer service. 40 minutes later and $365 later, I drove home. That's $365 Bob Jane never got. Unfortunately, my fault, I didn't think to get his name. Naturally, I'll never go back. I certainly won't be recommending them. I've never EVER received such disgusting service from any business outlet like I did this morning. If that guy keeps up that kind of behaviour, they'll lose a lot more customers.

If you want DISGUSTING customer service, this is the go to place.

Don't call back when they say. I'll find some place else to do a course.