Martin

Avoid this company as they were shockingly bad and caused me a lot of problems... and recommended by the agent... I wonder why??
Within a short space of time I was allocated 3 different conveyancers, none of which seemed to know what the previous ones had done... EXCEPT, when a huge problem arose 2 months down the line, the second one admitted, in writing, that the 1st one had messed up.
He had not applied for the local search which the second one had to do 6 weeks down the line. The result was the revelation of a non adopted road.
In a letter from the 1st one, 2 months down the line, this was his summary:
(Road name) is adopted by the local authority and is maintained at public expense.
Because I was not sure, I spoke to the local authority adoptions and they confirmed that the part of that road leading to that house was not adopted and did not match their standards so would not be adopted.
This should have been highlighted in the 1st 2 weeks. So 2 months down the line we had to pull out as the cost risk of works to that road was not viable.
By then we had our 3rd conveyancer so when I raised this negligent issue, she denied it even though I had it in writing. She also tried to make out that I had been told about the unadopted road. Their online system also confirmed when the search was applied for so she was definitely trying to cover up for their very poor service.
As I had to do their job for them I formally asked them to refund part of the costs that would not have been incurred if this issue had been dealt with properly but of course no response. They have no integrity at all.

All my wife did was add her new card to her wallet and next morning the bank messaged us asking to confirm a payment of £34.90 to cookskillz. Never heard of them and certainly didn’t go on their website and didn’t use a QR code anywhere. Bank stopped the payment. Thank you Lloyds, great job.

We have viewed a few properties with Aysha who has been incredibly helpful and informative throughout the process of finding our new home. It is also appreciated to be met with such friendly demeanour each time and she is a credit to Chancellors, not all of our experiences with estate agents of late have been so positive.