not worth the hype
I waited 2 and a half weeks for nose patches to arrive, the company promised them within 3-5 business days. This is a product that is not worth the hype - I waisted one nose strip as it crinkled the minute I opened it and was unable to apply it to my nose - a waste. They are extremely un user friendly - purely an instragram algorithm tactic working its magic - the product is not worth it
Reply from Vue
Thank you for taking the time to share this and we are genuinely sorry to hear about your experience, both with the delivery and with the patch itself. We completely understand how disappointing that must have been, especially when you were looking forward to trying the product.
Our standard delivery time is up to 7 business days, and up to 10 business days for some regions across Europe. In some cases customs clearance can also add additional time to the delivery.
On the patch side, the key to a smooth application is making sure the skin is completely clean and dry beforehand and pressing the patch down slowly from the centre of the nose outwards for around 10 to 15 seconds, which gives it time to bond fully to the shape of the nose without folding.
As we were not able to locate your order in our system, we have requested your contact details through Trustpilot and will be in touch directly. Please do feel free to reach out to us at support@vueskin.com in the meantime. We genuinely want to turn this experience around for you.
Kind regards,
Vue Team