Teresa Tripp

I am very disappointed with my experience with via trading. I ordered a pallet of cosmetics which cost me $4500 after shipping, it was shipped and arrived very quickly but all the photos posted on the listing were false. When I opened all the Boxes there was not one item that was the same as the photos and about 30% of the items were all expired makeup, and 2 full boxes were expired makeup from the 90’s. I got in contact with David and he was reassuring me he would do what he could to make things right and was the one who said he could refund me for all the expired items, so I counted them all up and the total to be refunded to me was around $1000. Ever since then i have not been getting replies, or when I ask about it he still says he’s talking to the people who shipped the pallet. I’m not sure if this is an error on behalf of via trading or whoever they said shipped the pallet but this is extremely disappointing and a major loss for my business.

I had a very disappointing experience working with Pallet Fly. While their website lists thousands of products with large quantities available (often showing 10,000 units in stock), after placing orders I repeatedly received emails several days later stating that the items were actually out of stock.

Another major issue is the delay in communication. It often took several days to receive a response to basic emails, which slowed down the ordering process and caused unnecessary uncertainty. For a business that markets itself to resellers, timely and accurate communication is essential, and unfortunately this was lacking.

I also joined their paid membership program the buyer circle , but after already having multiple issues, I left an honest negative review. I was then contacted by Pallet Fly and told that if I did not delete my review, my membership would be canceled and I would no longer be allowed to order from them. I found this approach unprofessional and concerning, as customers should be able to share honest feedback without fear of retaliation. I then went to downgrade my account because it isn’t of use for me, and they didn’t accept the downgrade request & continued to charge me the $99 fee, so now I have to file a claim with my bank. Just a very unprofessional company

I’ve ordered from them multiple times for my Amazon business, products always arrive brand new no damage and whenever I have a question they reply very quickly.

I always use parcel monkey for my shipments for my business and has always worked great. Gives you the cheapest options and easy to print

I should of listened to the reviews, I called because I booked a reservation for an all inclusive (only ) hotel and my booking isn’t saying all inclusive so I went back and looked again and you have to pay more for all inclusive (only like $200 more, but why would I book this hotel for such a high price without all inclusive?) anyways I called and the lady on the phone asked me a million questions and then said she can’t answer my question and someone will call me back in a few days, I’m like what,? I’m just calling to ask if it’s all inclusive or not, and if not then I want to upgrade to all inclusive. You would think a cheap website would have good customer service and give a good experience so in the future they can charge more and be a very successful and reputable company but that is not the case with them. I regret making my booking through them and hopefully can get this figured out as this is a honey moon trip.

Avoid for small business owners or self employed workers. I was initially told they can help me and I won’t have to make a down payment ( and the amount they are saying I will owe each month of $670 is more than what I’m currently paying , crazy for a car that is 3 years old, pretty beat up and has 60k miles on it ) anyways now when I go to accept that offer they say I owe $2000 down, and they also can’t verify my income because it goes to my business bank account even though it still shows as proof of income (I work for Amazon but self employed and all my income on my bank statement specifies that it is from Amazon). Very difficult company to work with and not worth the countless hours I’ve spent talking to them to get no where

I booked my trip and then came to read reviews about the site (which I should of done first) and after reading I immediately decided I want to cancel my trip so I went to cancel literally within 5 mins of booking and it won’t let me cancel keeps saying sorry and error has occurred please try later. Luckily I was able to cancel the payment with my bank. Not worth saving $100 to have a lot of issues

Do not use this company if you’re a pro! They not only send you ghost leads, but they send you leads that go to you and multiple other people and everyone has to pay even if you don’t get the job ! I’ve lost more money to this site than money I’ve made

ordered my first chanel bag from them this last week. it arrived quickly , the packaging was super cute, bag is authentic and they threw in a 2021 calendar that i loved also! i will be ordering again soon