Mark

Horrible company
You’re not dealing with Best Buy like I found out today again. No Customer Support you can send them a text message and hope they’ll get back to you in three or four days. They just sent me the wrong item after I spent hours making sure they sent the correct item.

Best Buy doesn’t care they get paid and that’s all they care about it’s a shame because I used to love this company and I don’t think I’ll ever shop there again

You’re not buying from Best Buy on their own website. You’re buying from a third party with no support to cancel, change or discuss an order. Best Buy doesn’t care about their customers they sell them out fronting for horrible third party sellers

79% 1 star rating is Horrible
Horrible first time experience!!!
They double charged within 2 day and no help or support for refund. Had to file fraud charges with credit card company.
Won’t use again because I don’t trust them anymore with no support.

Even their own AI told me I should report them to my credit card company as the easiest way to stop the charges. Apparently they’re AI can only take money fraudulently it is not authorized to do refunds or fix billing issues.

Another wasted day, three hours on the phone, trying to get my dosage correctly with this horrible company. No one on the phone can actually do anything. They have to put you on hold for 2 to 3 minutes dozens of times.
I’ve told him I’m going to file a bad review every single day. I get bad service until they resolve my dosage and get it correct

If you have concerns about your dosage and making sure you get the correct dosage, I would not advise using this company

Oh, and for the Company this is Mark Redman and I would advise you to give me a call and resolve this unless you want continued negative reviews every day I horrible service

Horrible company. I switched over to them with a 4.25 mg dose. I sent them a copy of my current prescription and spent eight hours on the phone trying to get my dosage correct but they still shipped me a 2.1 mg dose. I only have enough medication for half of my month. I’ve explained this to them multiple times and they do not care. You don’t have Doctors with this plan and you deal with general people that make medical decisions for you based on their uneducated opinion.

This company is run by con men that tell you one thing and do another. They’ve had over two weeks to resolve this and they refused to address medical issues with their patients.

Do not use this company you will be sorry. You’ll pay more for your medication and receive less product and not enough for your prescription. This was my first time dealing with this company and they left me with a horrible experience.

And their responses to these reviews is a joke. Their support is horrible via email or phone. You will be cheated by this company. I’ve decided to just give them constant reviews every day until they resolve this. This is what you’ll have to do to get a resolution with this company.

Horrible experience💩💩💩
DON’T USE THIS COMPANY

They shipped the wrong dose after sending a photo of my current prescription and specifying to multiple so called customer service agents that I must have my current dosage.

Four hours wasted yesterday and more today. I received notice today they shipped me half of my current dose.

Prepare for their India call center to ask if they can put you on another 2-3 minute hold dozens of times for 1 issue. Prepare for all of that time on hold to be completely wasted.

It’s a scam. They used token instead of a subscription so you can spend $200 a day just chatting with people they charge you for every message you send. I believe there using AI profiles to entice users to spend more money. The profile responses are just too perfect and they have multiple AI users. I’ve never gotten so much attention and I only used it for about three hours. I sent five messages at four dollars per message and burn through $20 in less than an hour.
When I complained about the tokens and lack of subscription and the fact that you don’t know how much this site is going to cost you, they continue to try and give me free tokens to stay as a customer. I had to tell them to cancel my profile five or six times before they actually would delete it for me. The site does not allow you to delete your own profile profiles. Once you sign up, they own you until they delete your profile. It’s a scam.

They say in their reply that they screen users, which is a total lie because no one ever verified my photo or any of my information. Beware!!!

Weeks without a washing machine
Their own installation crew refused to install the replacement unit as it’s a stack unit that’s not compatible and could kill somebody if it fell during an earthquake because there is no way to attach it safely.

They don’t return calls and let policy holder go without or fixed in an unsafe manner

If the gas dryer fell 3 feet to the ground during an earthquake, it could cause a gas leak that could catch the house on fire, explode and or burn down the house.

Per the contract if they can’t fix the problem, they’re supposed to replace the appliance. What this company does is tell you they can’t find anything compatible and give you the lowest dollar amount for the cheapest one they can find online that isn’t compatible with your unit. Then you have to do their job and hire somebody to deliver it and install it. And you have to pay extra because the ones they quote are the absolute cheapest on the market. Prepared to get screwed if you use this company.

Allegedly this company was forced to cut costs on building supplies because of newly Tariff / Taxed steel products. The owner of the business supported these Tariff / Taxes until he realized it was going to affect his steel products. Sounds like a simple minded businessman that I wouldn’t want to do business with. I suggest you also avoid this business.

A horrible experience! Their website is difficult to manage your tickets. A friend transferred me some tickets to sell for him, but once a ticket is transferred. It cannot be sold through the step program. All kinds of rules and all I know is I spent $4000 on tickets and I was only able to sell them for $600 through the step program. A total rip off!

This was going to be my first burning man experience, but we were not able to go and selling the tickets and dealing with burning man profiles and burning man websites has completely turned me off, so I’m not ever going to experience burning man. A total rip off!

Horrible company that refuses to pay their bills. I’ve lost three doctors that will not see me anymore because the bills keep getting disputed and the doctors never get paid. These people are criminals and keeping patients from their doctors, from their medication and from being reimbursed for treatment. The worst insurance company I’ve ever dealt with I have been filing appeals for the entire year of 2024 for three separate physicians.

The app has so many technical issues you’ll spend more time talking to Tech Support than you will Dates.

Don’t waste your time with this app. It’s just way too frustrating. They have so many glitches and they’re using their customers as beta test subjects while charging us to fix their problems.

Horrible technical support. Filing a tech-support issue is like talking to an automated computer never a resolution.
I’ve had an issue that should be very simple for them to fix that. I’ve had seven support tickets on, and they still can’t fix a simple software glitch.

So you’re not only have to deal with their Catfish from unverified users but if you have a technical support problem, you’re completely out of luck so good luck talking to their Catfish👍

Horrible customer service. My freezer has been broken for over a month and I’ve wasted two completely freezer loads full of food because of their Shawty repair and failure to fix or replace the item. Run do not walk. This company is filled with criminals that are just here to take your money and not offer any service. Service address 2383 Hagan Oaks Dr. in Alamo California
Still no help from them. Complete incompetence they continue to tell me they’re escalating the issue I have called at least 10 times and wasted at least 10 hours of my life trying to get a $500 reimbursement for a broken freezer. That’s been broken for over a month.

The people on the phone were nice, but they’re completely incompetent and they can continue to make me tell them the same story over and over and over again

I was originally told my appliances would pay up to $7000 for but when it’s time to get the repair done, they tell me I only have a $500 replacement option This was not what I was told when I signed up for the contract and I believe they are lying to their customers when they sign them up for policies

And don’t believe their response. There’s been a caseworker for my Case for several weeks now and he just finally called me yesterday and was absolutely no help whatsoever. They even lie in these trust pilot replies. No one has ever called me, I always have to call them to get an update. Horrible company!!!

Great service at outrageously low prices! I’ve been with them for over a decade and they do everything the other Alarm companies do, but they do it for about 20% of the cost. They called me immediately if I have an alarm and they just upgraded me to a cellular package at a very good price. I highly recommend this company.👍