AN

Anna

United Kingdom

Reviews

Review of CarFree Rent a Car


Rated 5 out of 5 stars

I rented a Toyota Yaris cross hybrid…


I rented a Toyota Yaris cross hybrid from CarFree for a short trip around Poland. It's fine for short city trips, but for longer journeys, especially motorways, I wouldn't recommend it. When I floored it to speed up, the engine sounded horrible and so loud I was genuinely scared it would break. It felt like it was going to explode any minute.
Other than that, it was well equipped with Apple CarPlay, which made connecting my phone easy (though the connection dropped occasionally). Space-wise, there's decent room for a small family without much luggage. The double boot was a smart design and let us pack more bags than expected. The service was friendly and straightforward, the team explained everything clearly and I knew what to expect throughout. I'd recommend CarFree as a rental company, but I wouldn't recommend this particular car model unless you're already used to driving hybrids.

2 June 2026
Unprompted review

Reply from CarFree Rent a Car

Thank you for your detailed feedback 😊 We’re glad to hear you appreciated our service, clear rental process, and the vehicle’s equipment, including Apple CarPlay and the practical boot space.
We also appreciate your honest comments about the driving experience at higher speeds. Feedback like this is very valuable to us and helps us better understand customer expectations and continuously improve our fleet selection.
We hope that despite this, you had a pleasant trip around Poland, and we would be happy to welcome you again in the future.

CarFree Rent a Car.

Review of Marshmallow


Rated 5 out of 5 stars

Thank you

Thank you, Marshmallow! I was searching for car insurance and, although I was initially worried about chatting online since it usually takes forever, this time was completely different. The process was super quick! I was connected with Emerson, who, after reviewing the competitive renewal price I found online, quickly checked the details and offered me an even better price as a loyalty reward. It was fast, easy, and I now have peace of mind knowing I’m covered for another year with a great insurance package. Fantastic service!

13 December 2024
Unprompted review

Review of ao.com


Rated 5 out of 5 stars

Great service

Great customer service and delivery team. Ordered Beko tumble dryer that is great. I have no comparison to others but good price and does what it should. Now my laundry takes less time. Love it

29 September 2020
Unprompted review