customer Fida Hussain

I had before Fibernet, mobile internet from you. The time, I ordered Fibernet, I was told that the refund from the Mobile Internet will be paid back in 4-5 days.(Mads You see butik Ballerup Centre), I have paid Kr747 for mobile internet uptill September. Inspite of calling you twice and once in the Ballerup Centre Butik, I have not received my money. I think it is not fare. Yhe agreement at the time, I bought Fibernet should be full fill immedietly. How can I recomend you when you dont complete the things I was told. Fida Hussain

It was nice to handle with you. Everything was fine.

Infact I did not get the real help, when I chose the Frame. I dont think I am satisfied with the choice of the Frame.

I was all most all satisfied with your Services, but few months ago , there start the problems. I use to send sms to my family when I woke up. Just to inform them that I am OK. I am a man of over 80 years.My sms start missing and did not reach them. I complained to you and it was made sure that the mistake is ratified. But still the problem was the same . I found if I sent the sms after 9 oclock in the morning , it reaches. After 15 days it start missing again. The last 2 days my son who,s tel.nr.is 61225696 is not receiving my sms. I wonder if you can do samething in this regard.
8.7.2020
Hej Thank you for the reply of my complaint. My mobil tel nr. is 91436976. I have been using this nr. from the last few years. It was all right everthing untill the last year my son stop receiving the sms from my side. I am over 80 years old and I need to satisfy my family that I am all right. I start sending the sms to my daughter in law for a period and then she stop receiving it too. I happened to make a complain with your tel nr.3332 where inquiry was made and I was ensure that it is ok now. But it did not work. I found that if I send the sms little late my son received. Then I changed the time from 7 to 9 in the morning. It start working untill from the last couple of week, it stopped again. My son had made a complained with You See company(where he is the subscriber), they said we should talk to you as I have my mobil from you Firm. Now I have start sending an email to my son every morning which reaches to him ever time. On the contrary, I still send him the sms every second day which fail to reach him. His nr is 61225696. I still hope that you might able to do something in this reard. My mobile is from Nokia and it is not much old. Thanking you I remain. Fida hussain