Saxo Singapore used to be ok.
Saxo Singapore used to be ok.
Since we decided to transfer the shares and funds to another broker, the process has been very difficult.
We asked the bank to transfer our portfolio in early June, and at the time of this writing, i.e., July 20, 2026, one share is still missing.
We wrote to them on many occasions, but they always hide behind excuses.
TO AVOID
Reply from Saxo Group
Dear Emmanuel,
Thank you for taking the time to share your feedback.
We recognise how important a smooth, timely portfolio transfer is to clients, and we are acting on your feedback to strengthen collaboration with external brokers to expedite the process. In general, securities transfers are manual and can be time-consuming because they rely on timely responses and coordination from external parties — including the receiving broker and, where relevant, registrars — and each step can proceed only once the required confirmations are received.
We can confirm that the securities transfer for the request in question is fully complete. Thank you for your patience during the process.
If there’s anything you’d like us to check or if you need any further assistance, please let us know — we’re here to help: https://www.help.saxo/hc/en-sg/articles/360001255683-How-do-I-request-support
Best Regards,
Julie, Client Service