Terrible communication, selling products they don't have and not refunding money!
Purchased an item, received no confirmation email. Contacted them 3 weeks later to check on the status of my order. They responded in a foreign language which I had to translate. Without providing a reason, they said they have cancelled the order and would refund my money. They did not.
Then the item they said they cancelled arrived weeks later but it was too late and I didn't have a use for it anymore.
I tried to return it but they refused to refund the full amount.
I now have to go through PayPal to remedy the problem.
Worst retail experience - do not risk saving a few dollars with this scam company.
Reply from Bikeinn