customer

Horrible customer service. Ordered a dior eyeshadow (not a cheap thing). It arrived in pieces. I made the refund request they never even replied to confirm receipt of the photos etc i had to call 3 times till eventually they accepted the request. Its getting now close to a month waiting for the refund. On top of that i was chatting to a shop assistant she knew about the issue and she was like eh unfortunately that is the problem with online orders it takes times for refunds. I replied ... sephora takes 2 days! Incredible the nerve they have to treat customers like this!

ho fatto un ordine. quando ha arrivato mancava un prodotto. ho telefonato subito e mi hanno detto che servono 10 giorni per un rimborso (prodotto non era piu in stock). non ho ricevuto nessun email per confermare un rimborso o la registrazione della richiesta, alora dopo un paio di giorni ho mandato un email. nulla. ho telefonato di nuovo giorno dopo mi hanno detto di nuovo 10 giorni. dopo 10 giorni ho ricevuto il rimborso. non ho mai visto un sito web che aspetta fin al ultimo giorno!!! ho provato di lasciare review sul feedaty sul sito dr max. non mi lascia. hano 4.4 stelle perche non ti lasciano di lasciare un review non positivo! non uso mai!

After only 4 sessions i so a lot of results!!! Such a good deal and the girls are so nice!!!

worst website ever. discount voucher does not work, they dont accept maestro. no paypal. such a dodgy website@

I have ordered 2 Jellycat soft books, almost 2 weeks later I have emailed TWICE Jellycat to find out the status of my order - no reply. Horrible customer service - such a shame as I used to like their products. By this rate IF the books do arrive, my baby may already be a teenager! Slow deliveries are understandable but this customer service is NOT!

Super fast! Excellent experience

Fast and easy. Very convenient and decently priced.