I always buy as new condition and it is. Super fast delivery and when I wanted to to change a model support was super nice. I bought 3-rd iPhone from them
8 May 2026
Unprompted review
Reply from Clevertronic
Hello Vladimir,
thank you very much for your great feedback 😊 We're delighted that you're happy with your third iPhone from us and that both the device quality and our customer support met your expectations. Thank you for your continued trust!
Best regards from Münster Lena from the Clevertronic Team
I subscribed for monthly annual plan and right after realised that my kid is too young for it. I wrote to support team and asked for cancelation. I did it 5 minutes later once I made the order. They told me that's not possible to cancel it. Only possible for 60$ fee. In total they took 36$ for 1 months + 60$ fee = 96$ just to cancel it. "Thanks"
13 April 2023
Unprompted review
Reply from CrunchLabs
Hi Vladimir, we're sorry to hear about this and are reaching out to you directly so we can understand the what happened and remedy the situation.
25 days passed and got nothing. The owner started to answer me on my email after I wrote a review here (3 days passed). He was annoying and claimed to delete this review because the package was sent. He was continuing wrote on holidays and after work hours in private messenger then I have to block him and I continued to talk only via email. After 25 days the package arrived, but I bought switches in another shop and sent it back. He still tries to push me to remove the review and lies that I didn't answer him. I have all the history in my email.
11 December 2019
Unprompted review
Reply from CandyKeys - Keyboard Store
The customer gave us a bad review due to a non-tracked Deutsche Post package not arriving, we are providing a reshipment. The customer refused to constructively communicate with us through e-mail or WhatsApp to solve the issue, we have done all we can to solve the problem without co-operation from the other party.
Update mid-January - The customer after refusing to communicate with us got evidence that switches were shipped again as soon as we saw the Deutsche Post package did not arrive. Customer claims that we asked to delete the review, which is sadly not true, we asked to amend the originally review that we did not respond and that the amount of days passed is incorrect from the time the package shipped. Since then he has still blocked us on Whatsapp for any attempt of after-sale service and assistance, his argument stands that it is bad service to provide service around the clock and that companies should only provide service in workhours, we did not talk in the e-mails until this day. We are not pushing to remove the review, and we are not lying that he did not answer, it is not possible to provide an answer if he refuses to talk to us besides business hours.
For others to keep in mind - We work nearly every day, regardless of holidays and work hours. We will reach out to customers from any time from 9 in the morning to 2 in the morning. This is our attempt at pushing the boundaries of good shop service from small community stores.
In my case, I requested a claim and nobody answered in 4 weeks, then they ask to send one more document and afterwards I got money. In total it takes 2 months.