RB

Rachel Buck

Australia

Reviews

Review of Rileydesigns

Review of CouriersPlease


Rated 1 out of 5 stars

DO NOT USE COURIERS PLEASE

I am the receiver and therefore not my choice of courier company This is the second botched delivery from Couriers Please One of 5 packages was damaged but I was only made aware of this when I rang because delivery was not made I also left instructions to leave on porch out of the rain .When delivery was finally made I arrived home to find the packages had been left where they could get wet.
The seller also made contact and asked for photos of damaged goods to my knowledge he is still waiting I set photos
Not happy and would not recommend that anyone use them

7 October 2018
Unprompted review

Reply from CouriersPlease

Dear Rachel,

Thank you for your review, we are terribly sorry to hear of the experiences that you have had to encounter whilst using our services.

For us to be able to identify the courier in your area as well as raise this feedback directly with his/her manager to refrain from these issues happening in future, we do require your tracking/consignment number to do so. Please send this information through to customerservice@couriersplease.com.au and one of our representatives will be able to assist further.

Regards,
The CP Team.