Choose another company
My mask is defective - 4 emails to customer service and no reply.
The face mask turns off spontaneously and I need to position the wire just so to make it run; when I plug the décolleté mask in, the face mask turns off.
Despite this, been using it daily for 6 weeks (SUPER ANNOYING!) and honestly, skin texture is better but there has been no change in my skin tone or lines.
Choose another company.