Vadym Kosyak

Hello Vadym,

We are very sorry that we were unable to fulfil your order. Unfortunately, the item turned out to be unavailable from our external supplier, despite it still appearing as available in their stock feed.

We would, however, like to clarify that no payment was captured for your order. We only charge customers once an order is dispatched from our warehouse. Depending on the payment method and bank, the amount may temporarily appear as a pending reservation, but this is automatically released when the order is cancelled.

The product remaining visible on our website the following day was due to a delay in updating the supplier’s availability. We completely understand that this was frustrating and a waste of your time, and we apologise that the stock information was not updated quickly enough.

Kind regards
Cecilia / MerchHub.dk

Hi Vadym

Thank you for helping us improve 💙

I am sorry that the chosen ParcelShop has been a cause for an inconvenience.

I see your sender chose for your parcel to be delivered to this ParcelShop 📦

In case you expected otherwise, I advise for you to please contact your sender.

Have a great day ☀️

Best regards
Sophie V - Customer Service

Tusind tak for din anmeldelse! Det glæder os at høre, at du oplevede god service.

Med venlig hilsen
Kildemoes

Hi,

Thank you for your feedback. We sincerely apologize that the delivery time was much longer than expected. We understand how frustrating it can be to wait for such an extended period, and we take your comments seriously to improve our delivery times in the future.

We appreciate your feedback regarding this. If there's anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
Tindra
KitchenTime

Hej Vadym

Tak for din anmeldelse på Trustpilot.

Jeg er ked af, at du har haft en dårlig oplevelse med leveringen. Din feedback er vigtig for os, og vi vil sørge for, at vores kørselsafdeling får informationen, så vi kan undgå lignende problemer fremover.

Vi håber at kunne give dig en bedre oplevelse næste gang.

Ha' en god dag!

Venlig hilsen,
Kasper / Bring Danmark

Hej Vadym

Mange tak fordi du tog dig til at anmelde os på Trustpilot.

Jeg er virkelig ked af den oplevelse, du har haft med din levering. Din feedback er vigtig for os, og jeg har noteret din situation internt, så vi kan gøre vores kørselsafdeling opmærksom på fejlen. Vi arbejder på at undgå, at lignende hændelser opstår i fremtiden.

Vi håber på at få muligheden for at levere en bedre oplevelse til dig næste gang.

Ønsker dig en god dag!

Venlig hilsen
Kasper / Bring Danmark

Kære kunde,

Tak for din anmeldelse. Det glæder os at høre, at du er tilfreds med vores service. Vi sætter stor pris på din feedback og håber at handle med dig igen.

Med venlig hilsen