New Zealand
Review of Cullen Jewellery
I thought walking into a diamond place would be very intimidating but Cullen has the most amazing, helpful and friendly team. I learnt so much about diamonds in my appointment – thank you!
Reply from Cullen Jewellery
Hi Aki, thank you for your lovely review! Its always such a pleasure to have you in the showroom! X - Portia E
Review of First Boutique
Buying luxury shoes online can be scary as I was worried about getting the wrong size but Andie was super patient and helpful. The shipping was very fast, I received my parcel in exactly 7 days (New Zealand) and the shoes are PERFECT! Highly recommended shopping with First Boutique!
Reply from First Boutique
Hi there Miss Ang,
Thank you so much! We're happy to read you've enjoyed your experience shopping with us!
All the best,
-- Andie
www.firstbtq.com
Review of MATCHES
Love the sizing advice, I'm happy that my shoes fits me perfectly. Speedy delivery. Thank you!
Review of MATCHES
The shipment still with the custom, so I have not received it. Applied for client code EOD 10th April, received client code 13th April morning. Request for duty payment EOD 13th April, duty paid EOD 13th April. I guess public holiday doesn't help. Will be great though if import tax is included in the future for a carefree shopping experience.
Reply from MATCHES
Dear Miss Ang,
I am so sorry to hear you are experiencing a delay receiving your order. DHL have tried to contact you as they require some additional informational from you before your order can be despatched. Please find their contact details here: http://www.dhl.co.nz/en.html
Unfortunately, at this time we only ship orders to your location on a DAP basis, however, your feedback has been taken onboard and we will look into ways to improve this service for future orders.
Should you require any further assistance, please do not hesitate to contact our Customer Care team at customercare@matchesfashion.com or +44 (0)20 7022 0828, we will be delighted to help.
Kind regards,
Sami
Customer Care Supervisor