M.C.

I was assisted in 2020 by one of their associates, called Julian Jensen, during the sale of my flat, but his advice was consistently unhelpful and counterproductive. I actually ended up achieving a better result by doing the opposite of what he suggested. I cannot recommend his services.

Eurospin via Terracini, Bologna. Ottimo rapporto qualità/prezzo. Personale al bancone cortese e veloce.

La mia esperienza con UR NEST risale a fine 2023 — quindi leggermente oltre il limite dei 12 mesi previsto da Trustpilot — ma ritengo comunque importante condividerla per la gravità dei fatti e la gestione ricevuta. Esperienza estremamente negativa con UR NEST.
Ho affittato un appartamento a Bologna per alcuni mesi, ma sono stato costretto a lasciarlo dopo due giorni a causa di un’infestazione da cimici dei letti.
Non mi è stata offerta una soluzione alternativa immediata e la gestione della situazione è stata totalmente insoddisfacente.
Questo episodio, oltre a essere molto stressante, mi ha costretto a cambiare radicalmente i miei piani.
Ho documentato l’intera vicenda e, a distanza di tempo, non ho mai ricevuto scuse.
Condivido questa esperienza affinché altri possano farsi un’idea completa della gestione e del livello di assistenza offerti.

My experience with UR NEST dates back to late 2023 — slightly beyond Trustpilot’s 12-month limit — but I still consider it important to share due to the seriousness of what happened and how the situation was handled.
Extremely negative experience with UR NEST.
I rented an apartment in Bologna for several months, but I was forced to leave after just two days because of a bed bug infestation.
No immediate alternative accommodation was offered, and the handling of the situation was completely unsatisfactory.
This episode, in addition to being very stressful, forced me to radically change my plans.
I documented the entire incident and, even after a long time, I have never received an apology.
I’m sharing this experience so that others can have a clear understanding of how issues are managed and of the level of assistance provided.

I booked a room at CABINN.dk for 3 persons visiting me in Copenhagen (my cousin and 2 kids), I can provide confirmation number if needed. Upon arrival, the room was not available due to overbooking. When they tried to show us the room, there was already another guest sleeping there and we woke him up. So embarassing!

After I threatened to call the police, the only solution they offered was a room far from the city center (Orestad). I had to drive my friends there in the middle of the night—fortunately, I had a car as, at the time, I was a resident in Copenhagen. I cannot imagine what would have happened if they were tourists visiting the city by themselves, without any local assistance.

The next day, I had to wake up very early to solve the problem for my relatives, while they were still sleeping. I contacted Booking.com (the reservation was made via this website), and I was only able to find a proper solution thanks to them, which arranged an alternative stay at the Maritime Hotel in the city center. CABINN.dk did not provide any additional assistance or compensation.

This experience was extremely stressful and unacceptable. I cannot recommend CABINN.dk for anyone who needs reliable accommodation. Of course, I can document everything I wrote, the booking was for 14 June 2019.

Si affidano a corrieri con servizi e reputazione pessima (vedi ceva logistics) lavandosene le mani dei disagi del cliente. Inoltre, il servizio di assistenza telefonica è terribile, dato in gestione a ditte terze che rispondono da Italia, Argentina e Albania e non possono fare nulla per aiutarti.

Servizio orribile e lentissimo. Tracciamento impossibile. Nessun modo di contattarli.

Si affidano a corrieri con servizi e reputazione pessima (vedi ceva logistics) lavandosene le mani dei disagi del cliente. Inoltre, il servizio di assistenza telefonica è terribile, dato in gestione a ditte terze che rispondono da Italia, Argentina e Albania e non possono fare nulla per aiutarti.

Not recommended. The best choice I could do was to do the opposite I was advised...

Very professional. Fully comprehensive service.

Nybolig Amagerbro, absolutely not recommended