Waste of time. Scam. Don’t bother.
I completed enough surveys for a $15 payout but couldn’t redeem it because “I had to wait 96 hours” from taking my first survey according to their ridiculous policy. After 96 hours the reward redemption button is “not currently available”. I reached out to them through their contact link & this was the AI response:
“We apologize for the inconvenience!
Upon recent review, we noticed some inconsistencies in your responses that jeopardize our survey data, therefore, after careful consideration, and in line with our Privacy Policy and Terms & Conditions, we have decided to discontinue your account.
Please also note that we reserve the right to cancel a membership without warning or having to justify the decision afterwards, according to our terms and conditions, which you agreed to when you joined our panel.
This decision was made for market research purposes only, and we’re sorry if it caused you any inconvenience. The personal information you’ve provided will not be used to contact you and will not be passed to any third parties.
You can read more about our terms and conditions and privacy policy.
Thank you for your past participation!
-- Regards, Sarah from Ipsos iSay
As described in our policy, together with our support specialists we use an AI-powered agent to provide enhanced support services to you.”
Yep! You read all that correctly, they “reserve the right to cancel a membership without warning or having to justify the decision afterwards” so they can get away with not compensating you. SO BASICALLY DON’T WASTE YOUR TIME WITH THIS BS APP OR WEBSITE!!!!! YOU WILL 100% BE SCAMMED OUT OF YOUR TIME & MONEY OWED.
Edit 6/24/26 in reply to their robot response below: why would I ever contact your fraudulent company again “with more details” when my account is already canceled and I literally wrote every detail of my experience in my review? LMFAO. This is just another example of how much this company sucks.
Reply from Ipsos iSay
Hi,
Thanks for taking the time to leave a review!
We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team