Charged for express post. Delivered 4 days later.
Promised next day delivery and charged me $23 for it. Flowers were not delivered 3 days later despite numerous promises from customer service saying they would be delivered on time. Requested flowers not available so swapped out for much cheaper flowers. Ordered and paid for roses but didn't get them. Very unhelpful customer service and all I got was empty words and "we apologize for the inconvenience" Will never deal with again.