Stephen Griffiths

Prices were great. I picked second from bottom of the range due to the car they're going in is quite old, it's just my work horse car. The mats are lovely, seem to be good quality too.
Only downside is, they come with hook and loop stickers (velcro) however I received just 4 small squares of the loop only side. They're about 3cm by 3cm. Not exactly going to hold my mats in place. Yes I could contact them but I'd have to take time out of my very busy working day to get some help etc. My point being, they should have put in the correct tape in the first place to save customers the trouble. I have velcro tape at home already, I'll just use that.

I have ordered from BC before. I love the prices, such a great range of tyres and it's easy to find the one you want for the best price. Couple that with seamless service with the fitting centre and you can't go wrong.

Ordered on a Thursday afternoon and they arrived about 24 hours later! Great, speedy delivery and the price was good too, cheapest I could find online.

Well, where do we start with someone who promises to fix something then changes his mind leaving you high and dry without a car? I'd give minus 5 stars if possible.
My car broke down on a Weds eve, neighbour messaged me the next day to say oil had leaked out. Rang this guy and he was friendly and chatty on the phone, said he had one of his guys out on an awkward job so he'd send him afterwards, if not he'd come himself. Turned up in the afternoon, claimed to have found the issue with an oil leak, possible crack at the back of the rocker cover. Seemed genuine, saying he would tell me if it was worth repairing the car or just replacing it. Told me it was def worth keeping. He left saying he'd get a quote from BMW for the part then send over full costs later. I asked about labour costs, he said £90 an hour with 4-5 hours labour. Later never came until later into the evening when he text me saying BMW never got back to him so it will probably be the morning. The next day I get a call saying it'll be a thousand pounds due to the part being £453 from BMW. No mention of getting the part anywhere else, whereas previous mechanics I've used all have other places they can either source parts or recommend you get your own from. Then he's umming and arring about how long it'll take and "I'm worried I'll find more things wrong once I take it all apart." Er isn't that your job? And doesn't that lead to potentially more work for you, you know, your livelihood?
So after the call I text and asked if he could source a part cheaper elsewhere, no response, so then I sent a part I found on ebay asking if that was the right one so I can order it. No reply. Later I rang his number, no answer. Tried again later and left a voicemail, nothing. Rang later still, no answer and that was that. For a mobile mechanic he was totally useless and left me having to call round other mobile mechanics to fix it. I managed to get hold of one the next day who actually did carry out the work necessary. Pointless relying on fixing cars if you're not going to fix cars.
In response to your reply:-
1) I didn't say anything other than what you have said, you came out, thought you'd found the issue but even when you put your camera round the back you said "I think it's where that stickers peeled back, behind there..." But you weren't 100% sure. The next mechanic found it straight away and said "It's cracked round the back where the breather pipe is attached."
2) We had no discussion over whether I source parts but you can't validate or warranty them, you just said it was BMW only part and it's £453. There was no discussion on sourcing other parts and there are plenty of verified parts dealers online, Autodoc for example, so saying it's a dealer only part is nonsense.
3) Yes and? You didn't carry out the work. You gave me a final price, didn't ask if I wanted to go ahead with it or not, just radio silence. Basically everyone I've spoken to has said "Seems like they just didn't want to do the job."
4) I don't think that was a technician, I think that was you Richie and if that's how you treat people, and then reply to a poor review, which was based on your own behaviour, well good luck.
At the end of the day you haven't responded once, or even tried to respond, you left me hanging. No discussion on parts sourcing, in fact you took my car apart to get to the back of the rocker cover then left it like that and disappeared. No matter how you want to dress this up, you made a mockery of yourselves with poor work ethics.

Their prices are always amazing, have used them on and off for years and the prices haven’t changed much.
I thought I’d been invited to a top company event where I work so I ordered a tuxedo and shirt. However it turned out I was invited by mistake, technical error so I had to cancel my order. They got onto it immediately and refunded my money within minutes. Great communication around that cancel and refund too. Can’t fault them.

It's a great bed at a great price. Around £400 for a bed with a decent sized headboard, a drawer either side on it's own wheels and a large drawer across the foot of the bed, also with wheels, which make them easier to pull out and no worry of too much weight in the drawers affecting the rails. A bed like this from a high street retailer would've probably been £1000 or more.
Fast delivery, it arrived about 2 days after ordering, was easy to put together, took 3 hours, and is solid, no creaks so far.
All in all, no complaints.

Can't say I've heard of this company/website before but with a great price on what I ordered and fast delivery I was pleasantly surprised. Product was perfect, as expected.

The website is easy to use and navigate round. The price of the mattress was amazing!! I read the reviews online of the mattress, both on their site and other sites which helped me choose.
The mattress would have come the next day after ordering, which is speedy. I wasn’t around so moved it to the day after. Given a slot between 8:10 and 10:10am, mattress arrived at 8am.
No complaints at all, mattress is lovely too.

Can't fault their prices and fast delivery. Plus I was able to match one tyre to my other 3 easily. Eagle Assymetric 2 instead of 3, which was also available, plus they have the manufacture date on them too.
Only thing that was a little confusing was one auto-email said I should contact the fitting place where the tyre was being delivered to let them know it was coming. But when I got there, they already had that information.
Otherwise can't fault them, previously ordered 4 tyres from them at a great price per corner.

My daughter and I did the Tree Top Challenge, for adults. It was a fun and challenging course and we had a good laugh at each other at various points along the way. It is quite physically demanding on most of your body muscles but it's good to test yourself.
The member of staff that took us through the procedures and adjusted our harnesses was a lovely young lady. Very friendly and helpful.
The only slight downside was that compared to the one in Wales whereby you cannot unclip yourself from both harness clips, you can with this one and they have warning information telling you of the dangers of doing so. Also, the practise area on the ground, you are mostly left to decipher the pictures on signs as to how to clip on and in what order. Again, in Wales, they take you through everything step-by-step. Given the fact you can fully unclip yourself high up in a tree, the "training" should be a lot more human driven and thorough. Or the should buy the double-ended clips that operate individually and prevent you from ever unclipping both ends at once.

I don't know how it can be all so different for me compared to the 1 star reviews.
If the original lender can't find my details, TFTP let me know, they give me the phone number to call. If I don't follow it up, cos I can't be bothered dealing with a lender I had finance from years ago, I just leave it, after 7 days, TFTP let me know they can no longer pursue the claim on my behalf. That's it, no hard sell, no being charged for no work done. It's in their communications that no win equals no fee.
And as they got me back nearly £8000 from Barclays alone, these guys can do no wrong in my book. All staff have been friendly and knowledgeable. When I received my cheques back from Barclays, TFTP didn't chase me with an invoice, a couple of days after I got each refund, they sent an email congratulating me on my win. I rang them on both occasions and asked to pay them their percentage. There was no pressure what so ever from them to get their cut. Yes, Barclays worked out and added interest, then took off tax, then TFTP took their piece but I still had thousands of pounds I didn't have before so I'm very happy!
Yes, some claims drag on, this is due to the lenders not wanting to pay out, Barclays are apparently one of the quickest. I'm still waiting to hear on some others but it's in the capable hands of TFTP.
Now I'm recommending friends and colleagues, each person that fills in and returns their pack, I get a £20 voucher! Bonus!!

Having dealt with Mark before and found him to be very helpful, I called him again to help me find another flight. Straight away he found me the best deal on a very good carrier. We sorted out payment details and confirmation emails. Mark always rings back to make sure you've received the emails which is helpful. Later on, he rang me with a new deal for a discounted flight on an even better carrier before and only 1 stop long haul instead of the 2 stop I had originally booked. Excellent customer service and will be speaking to Mark next time I need a flight.

No sooner had I made the flight booking then Mark rang my mobile to discuss in detail. I didn't answer quick enough so rang them back. Mark answered and said he was just about to ring my landline. It's nice to find someone who goes out of their way to contact you. He explained to me the price on screen from the flight search sites is just what they were at their lowest so the price I thought I was paying wasn't correct. He explained it clearly, advised me of other flights and options. Then while I had him on the phone, I got him to look into another flight which he could only find on another system. Again, exploring all options of finding the right information for me which I found to be very helpful. He also rang me back later to check I'd received the various emails he sent me and that everything was in order. Mark was always polite and friendly throughout. I would definitely use them again.

Considering these are made to specific measurements, it didn't take long for them to arrive, only a few days. Beautiful material, similar to my lounge furniture (continuing them for fabrics throughout the house). I ordered pinch pleats and would suggest either you add more width to your measurements to ensure they cover the window or make sure your track or pole isn't too much wider than the window. My track could do with a bit chopping off either end, currently the curtains don't meet in the middle without me unhooking the outer hook from the fixed loop hole on the ends of the track.
Also one curtain was more creased than the other and despite ironing it they haven't really dropped out. The less creased one ironed up well though but that's the chance you take ordering online and it coming in a box.
Great product and service overall and I had my blinds from them too.

On the whole, amazing as usual. Great products that are well made, constructed from soft yet durable materials and strong stitching. These were two T-shirts bought on a two for £25 deal and they arrived soon after ordering online. Again, speedy delivery is the norm for Superdry.
One slight minor thing which has never happened before, both T-shirts reeked of the plastic bags they were wrapped in. Maybe the plastic bags used has changed or the manufacturers of the bags has changed the process but it was quite an unpleasant plastic smell. This has gone after only one wash though.

I was looking at hiring a Tux for an upcoming Xmas works function which would've cost at least £55. After a colleague suggested I might be able to buy a suit cheap somewhere instead, I did a quick search on the Internet which gave Mytuxedo as the first result. The website looked really professional and reviewers had given them 5 stars which filled me with confidence. I cannot believe how little I would've paid for the Silver package only to see them offering 30% off for orders placed the same day!! Amazingly good price, not much more than the cost of hire and at least now I have my own suit. It came with a decent, free suit carrier and was packaged in a nice box too, all very professional looking, which in business I think is very important. They sent me texts giving me delivery options, such as leave the package with neighbours or other options which is really useful. Despatch and delivery was speedy too. On top of all this, the quality of the goods is spot on. Nothing else needs saying, buy from these guys without hesitation!!