Robert Yeaton

We’re sorry to hear that Tratez didn’t provide the results you were hoping for after 90 days. We understand how frustrating that can be.

Regarding the $15 restocking fee, this simply helps cover the costs associated with processing the return, including shipping the product to you, return shipping back to us, and other fees we incur during the process. Our 90-day guarantee also has specific terms, including coverage for one jar.

We appreciate you giving Tratez a try and sharing your feedback.

– Mo & the TRATEZ team 🐾

Hello Robert,

Great question! For an 80 lb dog, our dosage chart recommends 4 chews daily for both the initial month and ongoing maintenance.

Since each jar contains 60 chews, one container will last exactly 15 days. For a large pup like yours, we recommend ordering two jars at a time or setting your subscription frequency to every 2 weeks to ensure there’s never a gap in his allergy support.

We’re glad the site was easy to use, and we’re here to help you get the right schedule for your big guy!

Best,
PetScy Support

Good afternoon,

We at REEDS strive to provide excellent customer service to all of our valued customers. Please contact us at service@reeds.com or via telephone at 844-REEDS-40 (844-733-3740) if you have any questions/concerns.

Thank you,
Meghan