Hi Isabel,

Thank you for your feedback, and we’re really sorry to hear about the delay with your delivery. We understand how frustrating this can be and sincerely apologize for the inconvenience caused.

We’ve already reached out via email and would greatly appreciate it if you could check your inbox so we can assist you further.

Your feedback is important to us, and we’ll continue to work on improving our products to meet our customers' needs. If you have any further questions or concerns, don't hesitate to reach out to hello@kindpatches.com.

Thanks again for sharing your thoughts with us.

Best wishes,
Kind Patches Customer Care