Super impressed with professional and non judgement when I had a change of heart with starting this weight management option. Thanks so much, I received a prompt response and my subscription fee... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Moshy is great to help the journey of weight loss and gaining confidence in one's body transforming closer to its best possible health state. In particular I want to call out customer care officer... Mehr ansehen
Unternehmen hat geantwortet
I was a bit nervous about getting repeat medications as I am away out of the country travelling for 9 weeks. I messaged customer service and Juan Miguel Balmeo was so helpful! He provided great comm... Mehr ansehen
Unternehmen hat geantwortet
I am loving the Moshy app! Doctor & Dietician initial consultation was easy & in my own time at home. Medication delivered to my door ! It has not been difficult to maintain healthy eating plans ,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Moshy
Vom Unternehmen geschrieben
Moshy is healthcare that believes in you.
We’re a digital health clinic built around the needs of Australian women — because too often, they’re expected to wait, juggle, and just put up with it. We offer clinical, personalised care with prescription treatments delivered straight to your door.
From weight and skin to mental health and more, we make accessing care easy, fast, and judgement-free. It’s all online, on your terms, with wraparound support from real doctors, dietitians, and nurses who get it.
Get started today – check your eligibility.
Doctor-prescribed medication: Backed by science and tailored to your specific needs.
Health tracking: Stay on top of your journey with integrated tools and expert check-ins.
Free delivery: Discreet treatments shipped to your door, when you need them.
Online consultations: Speak with Australian practitioners from the comfort of home.
Kontaktinformationen
Level 2, 25 Cooper Street, 2010, Surry Hills, Australien
- hello@getmosh.com
- www.getmoshy.com.au
4,6
Hervorragend
417 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I asked if i could use my concession…
I asked if i could use my concession card and although i cant i was offered a discount
Great customer experience
23. Juli 2026
Kept in touch
Kept in touch, communicated and looked into the issue as he said he would do. In other words, shows great customer service :)
16. Juli 2026
Bewertung ohne vorherige Einladung
Customer service
Customer service walked me through the necessary steps I needed to make and my issue was resolved immediately
I found my interaction to be polite and extremely helpful.
15. Juli 2026
Antwort von Moshy
Hi Michelle, thank you very much for this awesome feedback, we really appreciate it, and will do our best to keep standards high. Thanks again, Alex - Moshy team
Antwort von Moshy
Hi Luka, thanks a lot for this review, we really appreciate it. And we think Darlene is fantastic so its really nice to see this. Thanks again, Alex - Moshy team
Terrible service
Terrible service, Invested over $1200 for nothing, poor wait times in response but very quick to take money for the wrong dose.
When reapplying two weeks later to go up in dose they have said I have to start over again. If there was proper education (like there should be at the start) then I wouldn’t have wasted a fortune on nothing.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Ash, I am very sorry to see this. We really pride ourselves on delivering a great service and outcomes that work for you, and it sounds like this has not been the case. I would love to look into this and try resolve this. Please respond to our request for information, and I will be in touch. Thanks, Alex - Moshy team
i have had a really great experience-…
i have had a really great experience- the process was great and my only challenge was probably my fault
when i asked the team they responded immediately and with great outcomes
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Zoe, thanks very much for leaving this review. We really appreciate it, and are glad to see you have had a great experience. We do pride ourselves on a 5 star experience, so if you have any feedback on how we can get it to a 5, please do share with us :) Thanks again, Alex - Moshy team
Very professional and helpful and efficient service
Very professional and helpful
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Tracey, thanks so much for this amazing review, we really do appreciate it, and will do our best to keep standards high. Thanks again, Alex - Moshy team
Great customer care
Moshy is great to help the journey of weight loss and gaining confidence in one's body transforming closer to its best possible health state.
In particular I want to call out customer care officer Dianne Carillo for her exceptional care and support through this journey and sorting things out promptly when I had questions.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Rebecca, thanks so much for this review. It is really hear you are on the journey and gaining confidence, thats what its all about. Thanks so much, Alex - Moshy team
Well done Moshy 🌟🌟🌟🌟🌟
Super impressed with professional and non judgement when I had a change of heart with starting this weight management option.
Thanks so much, I received a prompt response and my subscription fee reimbursed almost immediately 🌟🌟🌟🌟🌟
Thanks team
P.S I have a friend using your product and she’s very happy with her results 👏🩵
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Briggitte, thank you so much for taking the time to leave this review, wow, we really appreciate it, and great to hear your friend is also happy with the results. Thats what its all about. Thanks again, Alex - Moshy team
Fast, efficient and assuring
Arcie is a legend!
Had a wee issue and he responded with assurance. Told me he would chase and follow up. He did that - came back to me with an update.
Thank you Arcie!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Rudy, thanks so much for taking the time to leave this review, we think Arcie is great and its awesome to see you agree. I'll make sure they see this feedback, and we'll do our best as a team to keep standards high. Thanks again, Alex - Moshy team
Antwort von Moshy
Hi Hollie, we are really sorry to see this. The tech team are hard at work improving the experience in the App, and we would appreciate your feedback. We really pride ourselves on delivering a 5 star experience, so I will reach out and see how we can improve. Thanks, Alex - Moshy team
Sol was incredibly helpful and my issue…
Sol was incredibly helpful and my issue was resolved quickly. I am really happy with the high level of customer service.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Frances, thank you so much for taking the time to leave this review, we really very much appreciate it, and we'll do our best to keep standards high. Thanks again, Alex - Moshy team
The timely response is excellent…
The timely response is excellent couldn’t have asked for a better customer service experience unfortunately due to the health issues I have since taking wegovy it has been challenging I have already seen a specialist yesterday who has advised to not use a program without being fully assessed by my own GP
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Janice, thanks a lot for taking the time to leave this review, we really appreciate it, and hope things go well with your GP. Thanks again, Alex - Moshy team
Amazing service
Amazing service, no problem to much. The customer care team at exceptional.
Dianne Carillo Is especially wonderful and has been super supportive and efficient.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Thank you very much for taking the time to leave this review. We think Dianne is great and its really nice to see you agree. We'll do our best to keep standards high, thanks again, Alex - Moshy team
Very fast and professional
Very fast and professional. And their products works!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Thank you so much for this fantastic review, we really appreciate it. Thanks again, Alex - Moshy team
Communication Slow
Communication has been slow, which has been frustrating when trying to get in touch. My emails were only responded to after I posted a review on Trustpilot. To their credit, Moshy acknowledged the delays and apologized for the inconvenience.
13. Juli 2026
Antwort von Moshy
Hi Denise, I am really very sorry to see this, and thanks for taking my call. Unfortunately you were bounced between the medical team & customer support and I'm sorry for your experience. We really want the very best for our customers, and I hope we can improve this in the future for you. Thanks again, Alex - Moshy team
Dennis was fantastic ⭐️⭐️⭐️⭐️⭐️
Dennis was fantastic. Sorted all my problems and checked in regularly. He also did me the extra favour of correcting my initial weight after my original issue was resolved. AMAZING SERVICE
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Alisha, thanks very much for this review, we really appreciate your feedback, and its fantastic to see Dennis was able to help out. Thats what its all about. Thanks again, Alex - Moshy team
Responsiveness and customer sercive…
Responsiveness and customer sercive from Dianne Carillo
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Hi Gayle thanks so much for this review. We think Dianne is fantastic, and its nice to see you agree. Thanks again, Alex - Moshy team
Responses
Have only been with the company less then a month, but so far, I have had quick replies and able to get a response that helps me
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Thank you so much for the review. We will do our best to deliver, and hopefully we can get this to a 5 star for you in the future! Thanks again, Moshy team
Excellent follow through from Herman
Excellent follow through from Herman - let me know at each step, what was happening.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Moshy
Thank you so much for this review, we really appreciate it, and its great to hear Herman was excellent. I'll make sure they see this feedback. Thanks again, Alex - Moshy team
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