Ms Lee our tour guide was wonderful and attentive to our group. She can speaks fluent English, Mandarin and Japanese which is very rare in Japan. She even bought us drinks when we could not purchase f... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently communicated through their chat as there is no possibility of contact through phone. Requested to speak to manager but they seem to be afraid to talk to me and insist to only communicate thro... Mehr ansehen
Lunch at Luke Nguyen’s Botanic Restaurant in Sydney was superb. The nine courses of Vietnamese food with matching Australian wines were all lovely with amazing combinations of flavours and textures. S... Mehr ansehen
It was seamless purchasing the tkt for transfers to and from Chubu International airport, Nagoya. We love it that there was an option to hop onto the full first class train and top up ¥500 on board fo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
A travel experiences booking platform by Singapore Airlines. Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.
Kontaktinformationen
Singapur
- pelago.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The whole experience was hassle free…
The whole experience was hassle free and smooth.
KrisFlyer Exclusive 1GB
Used the free 1gb last week. Fast activation but requires wifi to complete the process.
Easy to use and the process is fast
Ms Lee our tour guide was wonderful and…
Ms Lee our tour guide was wonderful and attentive to our group. She can speaks fluent English, Mandarin and Japanese which is very rare in Japan. She even bought us drinks when we could not purchase from the nearest stall which was already closed at that time with her own money.
Good range of offerings
Good range of offerings, booking easily made, and access to customer support when needed.
However, some pricing options need to be examined as it might be much cheaper buying direct, especially transport tickets.
Poor support and communication
Recently communicated through their chat as there is no possibility of contact through phone. Requested to speak to manager but they seem to be afraid to talk to me and insist to only communicate through their chat. Please take note of likely limited service escalation as the staff can only provide standard replies.
Flight
I really was sick with motion sickness. Food was ok and made it a tad better. Would have loved to be moved to more spacious seat. But overall good experience.
Great Bargain
The app offers best bargains than other common platforms.
Excellent Pelago eSIM in Singapore
I got Pelago promo for eSIM in Singapore after booking Singapore Airlines flights. The connection was excellent. I would recommend people to use it.
Amazing
The UI/UX is much better than the competition. The communication is prompt and clear when I booked.
Simple
Simple. Easy . Users friendly. Most important is reliable.
Slow reply from customer service
Fairly easy to book, but customer service follow-up was slow. Had a clarification about a booking (PG2607721HLX) and reached to Khalistio. By the time I received the reply, it was a week later and we had already returned from our trip!
The purchase of voucher was seamless…
The purchase of voucher was seamless and easy. In fact, it was a super good deal while earning krisflyer miles.
The booking process was efficient and the driver was very good
The booking process was efficient
Seamless booking experience
Seamless booking experience; clear instruction for experience redemption.
Easy to use connections quite strong
Easy to use connections quite strong
I liked the idea of using points to pay…
I liked the idea of using points to pay for the walk. Communication was perfect.
Free 2Gb eSim
Hassle free signed up, installation, activation and usuage of eSim.
Received the free 2GB sim card which…
Received the free 2GB sim card which was a saviour and also booked tickets to Adventure Cove for 5 adults and 4 kids which was effortless Great App.
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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