Parhaat Nettikasinot Suomessa Bewertungen 

Antwort von Parhaat Nettikasinot Suomessa

12. Juli 2026

We're sorry for being logged out mid-session and having your balance held while support checked things. Getting kicked out without warning is jarring, and we understand the frustration.

Location checks are a regulatory requirement, and as you suspected, a VPN can sometimes make our system read your location incorrectly and trigger exactly this. We'd like to confirm that's what happened in your case. We've sent you a request for information through Trustpilot.

If you reply with your account details, we'll review the location flag and help get your access and balance sorted.

Antwort von Parhaat Nettikasinot Suomessa

12. Juli 2026

Thank you for the feedback, and we're glad the money reached you. We understand that a live video check with your passport felt excessive and intrusive, especially after you'd already sent documents, and that's not a step we take lightly.

Enhanced identity checks are sometimes required for regulatory and account-security reasons, but they shouldn't feel like a circus, and your experience is worth reviewing. We've sent you a request for information through Trustpilot.

If you reply with your account details, we'll look at why the additional verification was triggered in your case and pass your feedback on the process to the relevant team.

Antwort von Parhaat Nettikasinot Suomessa

12. Juli 2026

Thank you for flagging this. A play-time tracker is there to help you stay in control, so a timer that resets on its own is a real problem, not a minor one, and we take that seriously.

We'd like to look into why it isn't holding your session time correctly. We've sent you a request for information through Trustpilot.

If you reply with a few details, such as your device and browser, we'll investigate the reset issue and work on getting it fixed.