unmöglich die Ware zu returnieren
unmöglich die Ware zu returnieren. Finger weg !!!!! Auf keinen Fall bestellen. Rückversand kostet richtig viel Geld und lohnt sich nicht - man bleibt sowohl auf der Ware als auch auf den Kosten sitzen.
Niiiiiieeeee wieder
Antwort von snowears.com
Hi Britta,
We’re truly sorry to hear about your frustration with the return process and understand how disappointing this experience must have been. 😔
We appreciate you taking the time to share your feedback. We understand that international returns can feel more complex due to customs procedures and additional shipping requirements, which may cause inconvenience. For transparency, our international return process and responsibilities are clearly outlined in our return policy. Your experience is not the one we want for our customers, and we sincerely regret the frustration caused.
We would really like the opportunity to review your case and see how we can help further. Please reach out to us directly at services@snowears.com, and our team will be happy to assist you personally.
Warm regards,
SnoWears Customer Support