Huure Bewertungen 

Antwort von Huure

6. Juli 2026

Hi Mike,

Thank you for taking the time to share your experience. We are genuinely sorry to hear that this situation has left you feeling disappointed, and we understand how frustrating it can be to discover recurring subscription payments later than expected.

We have carefully reviewed your case. When the trial was started, the subscription terms, including the renewal price, billing interval, and automatic renewal, were presented and accepted as part of the sign-up process. Under applicable consumer legislation, the 14-day right of withdrawal applies from the date the original subscription agreement is entered into and is not renewed each time a recurring subscription payment is processed.

Although we understand that the renewal emails ended up in your spam folder and that you did not immediately recognize the transaction on your card statement is suprising to us as the statements carry our website name as well, your subscription remained active throughout the period and the service was continuously available for use, regardless of whether it was actively used.

While we were not legally able to approve a refund beyond what our policy and applicable consumer regulations allow, we nevertheless chose to refund your most recent renewal as a gesture of goodwill. We also processed your cancellation promptly upon receiving your request, ensuring that no further payments will be made.

We appreciate you acknowledging our prompt response from customer support. Although we were unable to reach the outcome you had hoped for, we hope this clarifies how the decision was made and wish you all the best going forward.

Kind regards,
Kristine
Huure Support Team

Antwort von Huure

6. Juli 2026

Hallo Olaf,

Bedankt voor je review en feedback.

We zijn blij te horen dat je de website over het algemeen goed vindt. We begrijpen ook je frustratie over advertenties die verwijzen naar externe websites met hun eigen abonnementsvereisten.

Huure is een platform voor het zoeken naar huurwoningen dat huurmogelijkheden van verschillende bronnen samenbrengt om het zoeken naar een woning te vereenvoudigen. In sommige gevallen kunnen externe websites of adverteerders hun eigen lidmaatschaps- of prijsmodellen hebben, die onafhankelijk zijn van Huure.

We stellen het op prijs dat je ons hierop attent maakt, want feedback zoals die van jou helpt ons de gebruikerservaring te blijven verbeteren en meer transparantie te bieden.

Met vriendelijke groet,
Kristine
Huure Supportteam

Antwort von Huure

6. Juli 2026

Hi Andrea,

Thank you very much for your review!

We're delighted to hear that you had a great experience with our service and that our customer support team was able to help you. Providing friendly, responsive, and helpful support is something we always strive for.

We truly appreciate you taking the time to share your feedback.

Kind regards,
Kristine
Huure Support Team

Antwort von Huure

6. Juli 2026

Hi Robin,

Thank you for your review!

We're delighted to hear that you find Huure practical and that having rental listings for your city gathered in one place makes your housing search easier to manage. That's exactly the experience we aim to provide.

Thank you for taking the time to share your feedback—we truly appreciate it!

Kind regards,
Kristine
Huure Support Team

Antwort von Huure

6. Juli 2026

Hi Arya,

Thank you for your review!

We’re glad to hear that you found our customer service easy to reach and helpful, and that you appreciated the range of listings available across different locations. It’s also good to know that your overall experience was positive.

We appreciate you taking the time to share your feedback.

Kind regards,
Kristine
Huure Team

Antwort von Huure

6. Juli 2026

Hi Samantha,

Thank you for your review!

We’re very happy to hear that you had a positive experience with our customer service team and that they were able to help you resolve your questions and doubts. Providing clear and helpful support is something we always aim for.

We truly appreciate you taking the time to share your feedback.

Kind regards,
Kristine
Huure Support Team

Antwort von Huure

6. Juli 2026

Hi Roya,

Thank you very much for your kind review!

We’re really pleased to hear that you had a positive experience and found the service fast, professional, and easy to use. It’s also great to know that our team was friendly and helpful throughout your process.

We truly appreciate your recommendation and the time you took to share your feedback.

Kind regards,
Kristine
Huure Team

Antwort von Huure

6. Juli 2026

Hi Constanca,

Thank you very much for your detailed review!

We’re really glad to hear that you find the platform complete and diverse, and that the filters, listings, and notifications help you stay updated on the housing market. It’s also great to know that our customer service has been fast and helpful when needed.

We truly appreciate you taking the time to share your experience.

Kind regards,
Kristine
Huure Team

Antwort von Huure

6. Juli 2026

Hi Phong,

Thank you for your kind review!

We’re very happy to hear that you found our team helpful and kind. That means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
Kristine
Huure Team