Gilwen C.

I ordered two packs of underwear from the Nautica website and was charged almost $10 extra after I had already completed my purchase. This was not a shipping charge, as I had already paid $10 for shipping. They made no effort to explain these extra charges or to even provide me with an updated invoice. I placed this order on January 16th; it is now July 7th and the products were never shipped. This company tried to take more money from me than the agreed upon amount during purchase and walk away with my product, too. I had to do a chargeback just to receive a refund from this company with non-existent customer service. I will never purchase another thing from this fraudulent company and would strongly encourage you not to either. Your money is much better spent elsewhere, at a company that will actually deliver on their products. I will not be surprised at all to see this absolute failure of a company go into the ground very soon, if they're not there already.

I have been trying to close my account with Amazon for well over 2 months now, and they have made the process an absolute nightmare. I initiated the account closure on January 31st, but as of today, April 3rd, my account is still not closed despite numerous calls to their customer service.

Each time I try to close the account, I'm told there are "open orders" on my account, but the representatives refuse to provide any details on what those orders are. They claim to be "escalating the issue," but nothing ever gets resolved. I've gone through 10 years of my order history myself and cancelled any open orders I could find, yet I'm still getting the same error when trying to close my account.

It is completely unacceptable for this company to hold a customer's account hostage in this way, without providing any real solutions or transparency. I should not have to jump through hoops for months just to close an account I no longer want. This is an unjust and frustrating experience that no customer should have to endure.

I would strongly advise anyone considering doing business with Amazon to think twice. Their complete disregard for customer service and unwillingness to properly close accounts is unacceptable. Save yourself the headache and find a company that actually values its customers.

Stay far away from this site, it’s a scam! They partner with influencers and advertise their “100% off of everything” codes which are nothing but a shipping scam. All of their items are overpriced in their online shop to give the illusion that you’re getting a good deal on the egregious shipping charges. The price they charge you for “shipping” is the actual value of the items. Neither this company nor the influencers that partner with them have any integrity at all.