I was on a website and there was a pop-up at the bottom of the screen. I somehow paid £0.01 by Apple Pay for a subscription. I then received an email which said I have 24hrs free membership but will be billed £34.99/month. Cannot get through to them at their phone number. This is a scam.
I ordered a memorial Christmas tree ornament 10th December 2025. Promised on website delivery within a week. Only just arrived in UK from China. The website gives the impression that this is a UK company.
So out of touch with reality. I have sent in the past three months over 10 yesTEN emails to account management and I am still waiting for a reply. Why do you think I complained to the FOS? Still waiting for a payment of a dividend paid in September.
23. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von ITI Capital
Updated response:
Dear Malcolm,
Thank you for your message. We can confirm that your withdrawal request has now been resolved.
Thanks, ITI Customer Services Team
Original response:
Dear Client, thank you for sharing your feedback. We are sorry that you have had this experience and apologise about the delay in our response. We would like to use this opportunity to assure you that as a UK regulated broker, your funds are secure with ITI Capital.
We have now processed a majority of clients’ cash withdrawal requests. If you are still having problems, please get in touch with our account management team on accountmanagement@iticapital.com or call 020 7562 8001 and a member of our team will be happy to help you.
After making a formal complaint to ITI Capital in October and after involving the Financial Ombudsman Service, I have today request the FOS to issue proceedings against ITI Capital. ITI has not responded to any of my emails since late September. I cannot understand WHY the FSA continue to allow this bunch of cowboys to continue to trade. I also hold Curtis Leonard partly responsible for this shambles.
18. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von ITI Capital
Dear Client, thank you for taking the time to write this review. We would like to apologise for the experience you had during your onboarding journey and for the delay in our response, and assure you that as a UK regulated broker, your funds are secure with ITI Capital.
We have now resolved majority of the issues ex-SVS clients have experienced. If you are still having problems, please get in touch with our account management team on accountmanagement@iticapital.com or call 020 7562 8001 and a member of our team will be happy to help you.
Took out a gift subscription for £24 last year. Received renewal notice 2 months ago. Decided ti NOT renew but was debited £29 TODAY. Called them and was told I had agreed to an automatic renewal (news to me as it was a gift). When I called they told me it was my fault and grudgingly said they would refund the money. They could not wait to get off the phone.