Desktop was great, cloud not so much.
Since moving to cloud the quality of the software has dropped, they have not delivered on promises of a smooth switchover for our clients with documents missing, features missing or not working, and support repsonse times are much slower. Not to mention we are now paying 25% more.
EDIT: Some issues now resolved, but these should not have been present in the first place and were not understood when making the switch to cloud.
June 25, 2026
Unprompted review