Speacial thanks to customer service
I've been working with FP Markets for about a year now, and I can say I haven't had any problems with the basics. I've had a very satisfactory experience, especially regarding fund security, withdrawal methods, and speed. On the night of July 1st, I experienced a serious problem; my account was liquidated within seconds due to my EURMXN long position, which was open during the rollover hours after the quotation. In the ensuing process, it was determined that I was liquidated due to excessively wide spreads overnight, something I've never seen with any other broker, and a decision was made to return the funds to me. My problem was resolved in some way. Overall, I can say my experience with FP Markets is positive. In my evaluation, I particularly think that the most important feature that sets FP Markets apart from its competitors is its customer support unit. I am especially grateful to my customer representative, Mr. Yılmaz Serden, for his work ethic, diligence, and hard work. There were times when he even responded to my emails outside of working hours, even on weekends or holidays. I would also like to extend a special thanks to Mr. Fatih Sercan, my İB broker representative at FP Markets. I assume that FP Markets' relevant departments will read this review. My recommendation to FP Markets would be to continue retaining highly skilled and rare individuals like Mr. FATİH SERCAN, who are deeply involved in market dynamics and possess exceptional expertise. In summary, my overall assessment of FP Markets is positive, and I can add that their customer support team works exceptionally well. My most important criticism is that the daily and weekly opening and closing spreads are excessively high, placing them below average compared to competing brokers. My advice to investors is that until FP Markets takes serious measures in this regard (for example, by presenting prices with a partial delay during rollover hours), FP Markets is definitely not suitable for swing trading methods, especially for exotic currency pairs; it is only suitable for intraday trading.