I booked Peugeot 308 station wagon,when…
I booked Peugeot 308 station wagon,when arriving at Chopin airport went to Carfree office and after few minutes desk clerk giving me wrong car(Mitsubishi SUV)-match smaller than I expected to get.finally after few minutes I showed her my rental agreement than she was surprised and finally I get my car but not Peugeot I ge Hyundai i30 which is smaller.also make sure that if you don’t take their insurance you vacuum and wash car before you return.Bad experience
Reply from CarFree Rent a Car
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
Please note that unless the Vehicle Model Guarantee option is purchased, we cannot guarantee a specific car model. In unforeseen circumstances, the reserved vehicle may not be available, and a comparable alternative vehicle is provided in accordance with our rental terms.
Kind regards,
CarFree Rent a Car