the map doesnt work
the map doesnt work! also why only selected stores when im already constrained to a certain unclear area.
my nearest Döner store to workplace is not included. the concept ist zuschuss for work lunch, clothing etc. right? then our favorite stores should be there...
no clarity if digital card and physical both useable. why is digital blocked while physical is in post?
is maximum purchase 50 euro?
its so confusing einstieg. please make clearer as maybe we had another or no card before and this concept is strange.
Reply from Edenred Deutschland GmbH
Dear Ms. Heinzel,
Unfortunately, there were technical difficulties with our store locator yesterday. These have been resolved, and the store locator can be used again. We apologise for the inconvenience.
The virtual Edenred City card will be blocked when a physical card is requested. However, the physical card will appear in your user account before you actually physically receive it. As soon as you see this card in your account, you can also add and use it via Apple/Google Pay.
There is a contactless payment limit of €50. This means if you simply hold your physical card at the terminal without entering a PIN, you can make up to four consecutive contactless payments without PIN entry, up to a total of €50. For higher amounts, the card must be inserted into the terminal and the payment confirmed with the PIN.
Regarding our partner network: we are constantly working to expand it. Of course, we want to offer our users partners they desire and where they like to shop. For this reason, we introduced our partner request form. You can submit your desired partners at any time here:
https://online.edenred.de/wunschpartner/
Are you also familiar with our FAQs? There you will find many helpful articles to assist you in using the product:
https://nutzer.edenred.de/page/beneficiary-help-and-contact
Kind regards, Your Edenred Team