Haseeb Ktk

U.A.E.

Reviews

Review of Drive Yango


Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I booked a car through Yango Drive twice, and on both occasions my confirmed booking was cancelled at the last minute without any phone call or prior notice. I was only informed afterward that no vehicle was available. If no car was available, why was my booking confirmed in the first place?
This wasted my time and caused significant inconvenience. Customer support was also unable to provide a satisfactory solution or offer a replacement vehicle without requiring another deposit.

July 11, 2026
Unprompted review

Reply from Drive Yango

Hello, thanks for your feedback. Sorry to hear the cancellations happened so late both times and caused such inconvenience.
We’ll check what happened. Could you please send an email to drive-customercare@support.yango.com with your booking numbers? We’ll review the situations.

Review of Drive Yango


Rated 1 out of 5 stars

Very low-quality service and highly…

Very low-quality service and highly unprofessional behavior. The company sent me a booking confirmation email and confirmed my reservation, but at the last moment they cancelled the booking without a proper reason.
Because of their poor management, my important work was affected and my time was completely wasted. Customer support was slow and did not provide a clear solution immediately.
A company should respect confirmed bookings and customers’ time. Extremely disappointing experience. I would not recommend this service to anyone.

May 26, 2026
Unprompted review

Reply from Drive Yango

Hello, sorry about the last-minute cancellation and the slow support response.
To help sort this out, could you please send an email to drive-customercare@support.yango.com with your booking number? We’ll check into it carefully.