The ring does not work as advertised.
The ring does not work as it is supposed and doesnt track sleep, i feel it is a very cheap item similar to what is sold on Alibaba for a low cost. When i asked for a refund i was told i have to cover shipping from Australia and they wont cover it. Very disappointing experience.
Reply from Herz P1
Hi Andrew,
We’re sorry to hear about your disappointing experience with the HERZ P1. We understand how frustrating it is when the ring isn’t tracking sleep as expected, especially when you purchased it expecting reliable insights.
We also understand your concern about having to cover the return shipping costs from Australia. We appreciate you sharing this feedback, as it helps us identify areas where we can improve both the product experience and our return process.
We’d like the opportunity to look into your sleep-tracking issue and your refund request. Please reach out to our support team with your order number so we can review your case and see how we can help.
HERZ P1 Customer Support