Warranty claims, Communication
Bought a chair awhile back.
After a year of use the left arm became detached, so I opened up a warranty claim.
The claim took about a week to get in order and to find a suitable replacement for my chair.
All in all, I am impressed by the communication and the overall experience.
( I will be sitting in my new chair by the weekend.)
July 22, 2026
Unprompted review