Najm Chaarani

Canada

Reviews

Review of DaVinci AI


Rated 1 out of 5 stars

Scammy billing practice

I canceled my davinci.ai subscription immediately, yet they still charged me again and reactivated my account without my consent. I contacted support before disputing the charge, and they refused to refund me even though the renewed subscription was untouched. They also do not send cancellation confirmation emails, which makes the whole process extremely suspicious and misleading. In my view, this is a scammy billing practice, and I’m warning others to avoid subscribing or to document every step carefully, including screenshots and payment records.

July 20, 2026
Unprompted review

Reply from DaVinci AI

Hi Najm,

We're sorry to hear about your experience and appreciate you taking the time to share your concerns.

We would like to review your case more closely. To proceed, we have sent a verification request via Trustpilot. Once we receive the requested information, our team will investigate the matter thoroughly.

You can also contact us directly at websupport@davinci.ai so we can assist you further.

Best regards,
Davinci AI Support Team