"In Stock" order changed to "Pre-Order"
I placed an order for a product that was in stock, and shipping from the USA warehouse. Five days have passed, so I emailed them for an update, and now the website says "Pre-Order". I have emailed them to send whatever color they have in stock or refund me. I will update the review when I hear from them.
Reply from Store Geekvape
Dear Customer,
We sincerely apologize for any confusion caused by our product labeling.
To clarify:
"In Stock" Icon: This generally indicates items available in our UK warehouse or other colors/models of the same series.
Accurate Status: The status shown at the time of purchase is only the accurate indicator.
"Pre-order": The item is currently out of stock.
"Add to Cart": The specific product you selected is in stock.
For our shipping policy, please visit: https://store.geekvape.com/pages/shipping-handing