R M

Beware Ordering from this site! I made a purchase “Not Pre-Order” and expected my purchase to arrive in 5 to 10 business days! My Purchase date was September 02 2025! Nothing was mentioned about preorder or out of stock for my purchase at time of Order. No mention on site at all that items were out of stock anywhere. The site processed my order and said shipping would be 1 to 5 days…Anyways I contacted Customer Service via Chat and Email inquiring where my order was on the 10th day after giving a few extra days for the process. I wasnt answered within 3 days so I sent another message and finally was answered 2 days later A total of 15 days without any correspondence from Geek Vape. Needless to say….they replied that the items were out of stock and should have stock back in at end of October Beginning of November. I contacted back end of October…With my Order # and it took 1 week for response and was then told through email and chat that it was a preorder purchase and should be in stock late end of October to mid November and they were waiting for Manufacture to catch up on back orders to fulfilled the out of stock items in WAREHOUSE. So I waited again and Contacted mid November and was replied 1 week later after 3 more chat messages and 2 more emails that….Half the order was in WAREHOUSE and they wanted me to wait until Mid to end of December to ship whole order or change the out of stock item to something else which I did not want to do but if I wanted to have half the purchased items sent now that they would charge an extra $5 to ship the out of stock item late if I didn’t want to wait.They asked for me to respond to the message as soon as possible with what I wanted to do about the order…Fair enough I figured…So I responded to the message to go ahead and send what they have available in WAREHOUSE now and I’ll wait for other item or they can refund me the amount and to ship the other item at NoCharge..(because they wanted to charge an additional $5 If I didn’t want to wait for whole order and only wanted partial order! Needless to say…. I responded on Saturday and again on Sunday of this week December 01 2025 via email and chat….to go ahead and ship what they have now and send other item later at no cost or refund for the other item….As of December 04 2025 I still have not heard back from my last reply to their message….I may also say…I am a very patient person and understand out of stock items…but seriously though…..I ordered on September 02 2025 and it’s now December 04 2025 and nothing yet…I basically Ordered a fair priced Digi Q Vista Vape and a couple of refill cartridges to go with it. Anyways…I’m about to call it quits…I’ve read other reviews here and I’m starting to believe that the Customers that say,”Everything is good and everything went fine are posted by Employees or made up accounts and I’ll tell you why…It’s because Geek Vape won’t respond to negative comments with any apologies. From what I’ve read they only reply to Good reviews. If you’re thinking about Purchasing anything from this site…Beware of doing so..I think it’s a scam at this point and I’m sure you will find my Review very useful! Good Luck and remember…Most people will just move on and not say much…But with reviews like this maybe others won’t go through such Negative Experiences as I have..Take care and Beware!!! One more thing…I’ll let you know an Update on my situation as soon as I can so as of December 04 2025 I’ve not yet received my order and have been given the runaround since September 02 2025…