LA

Lacey-belle

United Kingdom

Reviews

Review of Wolf & Badger

Review of Houghton and Son Ltd

Rated 5 out of 5 stars

BEN WAS AMAZING

Ben, Ryan, Adam, and lewis gave great attention to detail. Would highly recommend!! Ben you was my favourite x

December 10, 2025
Unprompted review

Review of DUSK.com

Rated 1 out of 5 stars

DO BETTER DUSK

Dusk is by far the most disappointing furniture retailers I’ve ever came across! The customer service is AWFUL, the phones don’t work assuming it’s all the complaints they’re getting for how bad this company actually is.

I ordered a Madison ottoman double bed on the 16th of jan (large items dispatch in 3-7 days) THATS HONESTLY A JOKE! My order is still to be processed I am so fed up. The worst mistake EVER to order from here.

I just want my bed dusk !!! 300£ for a double bed frame and all of this nonsense.

February 4, 2025
Unprompted review

Reply from DUSK.com

Hello,

Thank you for taking the time to share your feedback.

We're sorry to hear about your experience and that we’ve fallen short of the service we strive for.

This past year, we’ve grown rapidly, with our teams working hard to bring you more products than ever before. As part of this growth, we expanded into a second warehouse a couple of months ago to improve stock availability and dispatch times.

Unfortunately, the transition didn’t go as smoothly as we’d hoped, and unexpected shipping delays have added to the challenges, resulting in a backlog and dispatch delays for some orders.

This has resulted in a higher volume of contact than usual, which is why our response times are currently longer than they should be. We want to assure you that we are working through all customer enquiries and will get back to all customers by email as soon as possible.

Resolving your query is important to us. We kindly ask for your patience, and a member of our team will be in touch with you shortly.

Many thanks,
DUSK Resolution Team x