Change Review, Not Their Fault!
I had originally thought I was being ignored. As it turns out, they were waiting for me to confirm the order because I changed a photo and they wanted to make sure it was right! All the email responses they were sending were going into my trash folder for some reason! As it turns out, they tried hard! And were patient with me! And, most importantly, the canvas looks wonderful! Just waiting on that second one now! Can’t wait!
Reply from Customio
Dear Roy,
We sincerely apologize for the delay in responding to your message.
We have requested our customer support team to review and address your issue as soon as possible. Please be assured that we are giving this matter our full attention.
Once again, we deeply apologize for the inconvenience you have experienced with your order.