disappointing experience but good quality
The fabric quality is good and the sizing is accurate.
HOWEVER, the light pink trousers are unfortunately see-through.
In addition, my order remained unprocessed for 10 days. It was only shipped after I contacted customer service (about a week later). By then, one of the items in my order was no longer available and had completely sold out. Unfortunately, it will not be restocked.
Overall, a very disappointing experience.
Reply from ICANIWILL
Hi Bianca!
Thank you so much for your review.
We’re happy to hear that you like the fabric quality and that the sizing was accurate. However, we’re truly sorry to hear that the light pink trousers felt see-through and that your order took longer than expected to be processed.
We also understand how disappointing it must have been that one of the items in your order was no longer available by the time your order was shipped. Missing items can happen when products have sold out, and this information should have been sent to you by email. If you did not receive this email, or if you need any further help, you are warmly welcome to contact our customer service at support@iciw.com.
We really appreciate your feedback and will of course take it with us, both regarding the product and the delivery experience.
We thank you for taking the time to write to us & we wish you a nice day!
Kind regards
// ICIW-team ❤️