Scammers
They made a subscription without my permission, and now after a couple of months, they say that i have a bill of 80 euros for the fake service.
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Dino,
We’re sorry to read that you feel this way about your experience. We understand how concerning it can be to receive a payment request if you believe you did not intentionally activate a subscription.
All accounts are created manually by customers themselves, and payment details are entered personally during registration. We have no way to register or charge someone without their own action.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends.
We would like to review your account carefully to clarify what occurred and provide you with accurate information regarding the charges.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team