Unreliable delivery
I was due to receive my blinds on the 5th September 2023. Parcelforce have apparently tried to deliver for the past three days but ”consignee has been absent” even though I have been at home waiting for the parcel every day! No reply to my email but still keen to get my feedback with their automated emails. I should have read the reviews before ordering, absolutely shocking service.
Reply from VELUX (Global Account - Not Monitored)
I am very sorry that you are disappointed with the service provided Whilst this is unusual, our carriers can, on occasion, have some delivery issues.
Should you wish us to investigate further please can you contact us on 01592 778225 Our opening hours are Monday to Thursday 8am- 4.30pm and Friday 8am-12pm Please quote reference
8484487 along with your order reference