Thanks so much for reaching out to us. We really appreciate you taking the time to share this feedback with us.
We are very sorry that you have received goods that do not meet either your or our expectations.
However, I can see that you have been in contact with our customer service, and here I hope that you have found a satisfying solution together.
Our Customer Service is always here to help. We can be reached at +45 70 20 06 47, 7 days a week from 07.00AM-8.30PM (Sat. 08.00AM-6.30PM and Sun. 08.00AM-8.30PM) or at kundeservice@mad.coop.dk, so please don't hesitate to let us know, should you have any questions or concerns, or if you just need help navigating the payment part of your order